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Terms & Conditions

Last updated: May 2025

Please read these Terms and Conditions carefully before using our website or placing an order. By accessing our website or making a purchase, you agree to be bound by these Terms.

  1. About Us
    AZELLA Design House is a luxury modest wear brand based in the United Arab Emirates. References to “we”, “us”, or “our” refer to AZELLA Design House.
  2. Products
    All products are subject to availability. Product colours may vary slightly depending on your device’s screen settings. Due to the handcrafted nature of our designs, minor variations in fabric, embellishments, or finishing may occur and do not constitute a defect.
  3. Pricing & Payment
    All prices are listed in UAE Dirhams (AED) and include 5% VAT where applicable. We accept major credit and debit cards and selected digital wallets. Full payment is required before an order is dispatched.We do not store card details. All payments are processed through secure, PCI-DSS compliant gateways.
  4. Order Confirmation
    An order confirmation email confirms receipt of your order, not acceptance. We reserve the right to cancel or refuse orders at our discretion — including in cases of pricing errors, stock issues, or suspected fraud. A full refund will be issued for any cancelled orders.
  5. Intellectual Property
    All content on this website — including text, images, branding, and design assets — is owned by AZELLA Design House. Nothing may be reproduced, copied, or distributed without our written permission.
  6. Limitation of Liability
    To the maximum extent permitted by UAE law, we are not liable for any indirect, incidental, or consequential damages arising from use of our products or website. Our total liability shall not exceed the value of the order placed.
  7. Changes to These TermsWe reserve the right to update these Terms at any time. Continued use of our website after changes are posted constitutes your acceptance of the updated Terms.
  8. Governing Law
    These Terms are governed by the laws of the United Arab Emirates. Any disputes shall fall under the exclusive jurisdiction of UAE courts.
  9. Contact
    For any questions about these Terms, please contact us at info@azelladesigns.com.